Returns & Refunds
As long as products are returned to us in new condition, and in their original packaging within 28 days we are happy to exchange garments for different sizes. Please note that you are responsible for postage costs related to the exchange. We ask that you contact us on [email protected] to discuss your exchange and we will be happy to assist you.
However, if you need the exchange quickly please purchase correct size and select EXPRESS Shipping. Then return your original item for refund.
Returns can be posted to
Kringle's Clothing Returns
PO Box 911
MAROOCHYDORE QLD 4558
Please ensure you include a note stating your Order Number, name and phone number. If returning goods for a refund we will credit the Payment Method originally used to place your order within 5 working days of receipt of your goods. Your refund will cover the cost of items returned, but not the original freight charge unless there is a “major problem” with the product.
Goods returned outside the specified 28 day period, will be accepted if received here up to 8 weeks (max 56 days) after purchase if not worn, but will attract an Admin and Restocking Charge of $10 so any refund or exchange value will be reduced accordingly.